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Privacy Notice & Terms & Conditions

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Privacy Notice

Privacy Notice

Effective Date: from January 2025

Tanya Wales Hypnotherapy ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Notice outlines how we collect, use, and safeguard your information when you use our online hypnotherapy services. Please read this notice carefully.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, and other contact details.

  • Health Information: Information you provide related to your health, wellbeing, and therapy goals.

  • Payment Information: Billing address, credit/debit card details, or other payment data.

  • Technical Information: IP address, browser type, operating system, and usage data when you access our website.

2. How We Use Your Information

We use your personal data to:

  • Provide hypnotherapy services and personalize your experience.

  • Communicate with you about appointments, services, and updates.

  • Process payments and fulfill transactions.

  • Maintain and improve our website and services.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

  • With trusted third-party service providers who assist in delivering our services, such as payment processors or scheduling platforms.

  • When required by law, regulation, or legal proceedings.

  • To protect the rights, property, or safety of our business, clients, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Despite these measures, no online system can guarantee absolute security.

5. Your Rights

You have rights regarding your personal data, including:

  • Accessing the personal information we hold about you.

  • Requesting corrections to inaccurate or incomplete data.

  • Requesting deletion of your data, subject to legal obligations.

  • Withdrawing consent for specific uses of your data.

To exercise these rights, please contact us using the details provided below.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this notice or as required by law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

If you are located outside [Your Country], your information may be transferred to and processed in [Your Country] or other countries. We ensure appropriate safeguards are in place for such transfers.

9. Updates to This Privacy Notice

We may update this Privacy Notice periodically. Changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have questions or concerns about this Privacy Notice or our data practices, please contact us at:

hq@tanya.wales

This Privacy Notice complies with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where relevant.​​

Terms & Conditions

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Effective Date: January 2025

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Welcome to Tanya Wales Hypnotherapy. By using our online hypnotherapy services, you agree to the following terms and conditions. Please read these terms carefully before booking or engaging in any sessions. If you do not agree, please refrain from using our services.

1. Definitions

  • "We," "Us," or "Our" refers to Tanya Wales Hypnotherapy.

  • "You" or "Client" refers to the individual using our services.

  • "Services" refers to the online hypnotherapy sessions, programs, and materials provided by Tanya Wales Hypnotherapy.

2. Eligibility

You must be at least 18 years old to use our services. By booking a session, you confirm that you meet this requirement.

3. Booking and Payments

  • All sessions must be booked through our website or other approved booking platforms.

  • Payment is required at the time of booking unless otherwise agreed upon in writing.

  • We accept payment via credit and debit card on www.tanya.wales

  • Failure to make payment may result in the cancellation of your session.

4. Cancellation and Refund Policy

  • Cancellations must be made at least 24 hours before your scheduled session to qualify for a refund or reschedule.

  • Late cancellations or no-shows may result in forfeiture of your payment.

  • Refunds will be processed within 28 if eligible.

5. Confidentiality

  • All information shared during hypnotherapy sessions is confidential and will not be disclosed without your written consent, except as required by UK law.

  • We adhere to professional standards and applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), to maintain your privacy.

6. Use of Services

  • Our hypnotherapy services are intended for relaxation, personal development, and wellbeing. They are not a substitute for medical or psychiatric care.

  • You agree to disclose any medical conditions, mental health concerns, or medications that may affect your suitability for hypnotherapy.

  • We reserve the right to refuse or discontinue services if we believe it is in your best interest.

7. Disclaimer of Liability

  • We make no guarantees about the results of hypnotherapy, as individual outcomes vary.

  • To the fullest extent permitted by UK law, we disclaim liability for any direct, indirect, or consequential damages arising from the use of our services.

8. Intellectual Property

  • All materials provided during or after your sessions, including recordings, scripts, and resources, are the intellectual property of Tanya Wales Hypnotherapy.

  • You may not reproduce, distribute, or use these materials without prior written consent.

9. Changes to Terms and Conditions

We reserve the right to update these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.

10. Contact Us

If you have questions about these terms and conditions, please contact us:

Tanya Wales Hypnotherapy
hq@tanya.wales

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